Citizens and companies expect to use the public services with at least the same competence as in the private sector.
The users of government services come from all sectors of society, inclusive those that are least likely to have easy access to the Internet like the elderly for example. Technology can greatly increase the speed and delivery of services at lower cost. But government authorities need to ensure that all their citizens have access to these services both on and off line, regardless of Internet skills and level of education.
As a result different types of access points to government services are required - from the home, via computer, phone or digital television, at a government office, kiosk or other government agencies.
Real Life Technologies assists the government on every level in ICT projects, from advice in risk management, over customized business applications and collaboration projects to the design and implementation of secure and well managed infrastructures.